Client Area

Questions? We’ve got answers.

Everything worth knowing about hosting, domains, billing and support with BPHOST, all in one place. Can’t find what you need? Our team is one message away.

Frequently Asked Questions

What’s included with every BPHOST hosting plan?

Every plan comes with cPanel, a free SSL certificate, daily backups, professional email and one-click installers for WordPress and 400+ apps — all on fast SSD/NVMe servers we own and run right here in South Africa, backed by real 24/7 support.

Where are your servers located?

Our core network is hosted locally in South Africa, so your site loads fast for local visitors and your data stays in-country. For international audiences we also offer global locations — just ask and we’ll recommend the best fit.

Can you migrate my existing website to BPHOST for free?

Yes. If you’re moving from another cPanel host, our team will transfer your websites, email and databases free of charge, with minimal downtime. Just open a support ticket with your current login details and we’ll handle the rest.

Do I get a free SSL certificate?

Absolutely — every domain on BPHOST gets a free SSL certificate, issued automatically, so your site runs on secure https with the padlock from day one. No extra cost and no manual setup.

Can I upgrade or downgrade my plan later?

Of course. You can change plans anytime from your client area — you only pay the prorated difference, and your files, email and databases stay exactly where they are. As you grow you can move up to a VPS or dedicated server with no fuss.

What payment methods do you accept?

We accept Visa and Mastercard, instant EFT and PayFast. Hosting and domains renew automatically on your billing cycle, and you can manage your payment method anytime in your client area.

Do you register and transfer domains?

Yes — register a new domain (including .co.za and all popular international extensions) or transfer one you already own. You manage everything, including DNS, from a single dashboard.

What types of hosting do you offer?

Shared hosting for most websites, Reseller hosting to run your own hosting brand, and Cloud VPS or Dedicated Servers when you need more power and control. Not sure which fits? Our team will point you to the right one.

How do I get help if something goes wrong?

Our support team is available 24/7/365 — real, knowledgeable people, not bots. The fastest way to reach us is to open a support ticket, and you’ll find step-by-step guides in our Knowledgebase.

Why customers us

Real feedback from BPHOST clients who trust us with their websites, email and servers.

Finally, after trying so many hosts, I’ve found a provider I’ll stay with long-term. The real reason is their support — they happily explain everything in a professional manner. Zero downtime and supreme performance.

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Phoebe C
Verified client

Many thanks to BPHOST for all the assistance — much appreciated. The hosting is fast and stable, and support is even faster: always prompt, clear and courteous. I couldn’t be happier.

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Thando J
Verified client

Experienced, friendly staff with deep Linux and script knowledge. They genuinely care about their customers and will assist with any question until it’s fully resolved.

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Maurice J
Verified client

Rock-solid, fast servers with zero trouble so far. Whenever I’ve hit a snag with a script install or tweak, BPHOST support has been quick and patient — walking me through every fix.

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Henry C
Verified client

A genuinely great provider that knows how to get results. The technical side and client care are top-class, and the control panel is easy to use with features that make life simpler.

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Lisa C
Verified client

We moved our company site to BPHOST two years ago and haven’t looked back. Uptime has been flawless and our pages load noticeably faster for our local visitors.

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Sipho M
Verified client

Brilliant value for money, and the support team actually knows their stuff. Every ticket is answered quickly and properly — no copy-paste replies.

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Aisha P
Verified client

They migrated my WooCommerce store over a weekend with zero downtime. Checkout is faster than ever and I haven’t had a single hiccup since.

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Daniel R
Verified client

Finally, a local host that gets it. cPanel makes managing email and backups simple, and having servers in South Africa makes a real difference to speed.

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Naledi K
Verified client

As a small agency, the reseller package lets me host all my clients under one roof. White-label cPanel and fast provisioning have made my life so much easier.

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Pieter V
Verified client

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